IT as a managed service can help increase your business efficiency as it allows you to focus on what you do best, without getting bogged down with complex IT problems that are sure not to be your business’ core competency. Having an IT team outsourced and ready to respond to any IT issues as they arise; is a great value addition to your business.
Advanced PC/Server Monitoring
Our monitoring platform provides a sophisticated set of tools that enables near real-time alerts and notifications as they occur. Network uptime is measured by the tools and processes in place to know when failure or potential failure is about to occur.
Patch Management
Microsoft releases between 600 and 800 patches per quarter for your PC’s and Servers. Most companies overlook the critical nature of keeping these patches current. Roughly 10% of these patches, are critical patches that can cause an adverse impact on your hardware and/or network. Most of these patches are security related and will improve your existing network environment performance.
Managed Antivirus
Our managed antivirus solution provides a best-of-breed antivirus/antimalware client that is fully controlled and monitored by our NOC engineers. No more annual renewals, paying your IT provider to update the server console and push out client updates and no more finding out when it is to late that your definitions were not being updated.
Hardened Security
IT security hardening is your enterprise’s most critical security control. It minimizes network security vulnerabilities, reduces the attack surface, and helps your organization avoid becoming a victim of zero-day exploits and attacks. Yet most security solutions try to simply limit outside access to the system where your sensitive data resides, the perimeter-centric approach to security. These traditional security measures leave your infrastructure vulnerable to attack and compromise. NNYOnline can provide a security configuration management solution that reduces the attack surface by applying consistent system hardening.
Field Services/Dispatch
NNYOnline has a qualified staff of field service technicians that can be dispatched as soon as an incident process determines that on-site IT support will be needed.
Reporting
NNYOnline can provide a full range of historical performance reports, Quality Assurance reports, and proactive monitoring reports.
Hardware / Software Procurement
NNYOnline, has key partnerships with technology and communications providers that allow us the ability to deliver the best of breed solutions for your organizations.
PC off-site Repair
As a managed services offering included in our base service plan, our state of the art build room can retrieve your damaged hardware, and/or software and fully repair this equipment extended the life cycle of your IT investment.